How do I file a cyber crime complaint online in India?

Visit the National Cyber Crime Reporting Portal at cybercrime.gov.in, register with your mobile number, choose 'Report Other Cyber Crime' or 'Report Financial Fraud', fill in the incident details and upload supporting evidence such as screenshots, transaction IDs and bank statements.

What is the 1930 cyber crime helpline?

1930 is the national cyber crime helpline for reporting financial fraud in India. Call within the 'golden hour' — the first few hours after the fraud — to maximise the chance of freezing the transferred funds before withdrawal.

What documents are required to file a cyber crime complaint?

Keep ready: bank statements showing the disputed transaction, screenshots of chats/emails/SMS from the fraudster, transaction IDs, UPI reference numbers, the suspect's phone/UPI/account details, your ID proof (Aadhaar/PAN) and any FIR copy if already filed.

How does BLACKBULL AI (LIIFT) help with cyber crime complaints?

LIIFT helps you organise the timeline, transaction IDs and evidence into a structured narrative that mirrors what the National Cyber Crime Reporting Portal asks for. It is documentation assistance, not legal advice.

Guide · Updated 2026

How to File a Cyber Crime Complaint Online in India

A practical 2026 walkthrough of India's cyber crime reporting process — the National Cyber Crime Reporting Portal (cybercrime.gov.in), the 1930 helpline, evidence you must preserve, and how BLACKBULL AI (LIIFT) can help you structure the incident narrative before you file.

1. Act in the golden hour

For financial fraud (UPI, net-banking, card, wallet), the single most important step is speed. Call 1930 — the national cyber crime helpline — as soon as possible. Reporting within the first few hours dramatically increases the chance of freezing the transferred funds before the fraudster withdraws them.

2. Preserve evidence before anything else

Screenshots of chats, emails, SMS, calls, or social media messages from the fraudster.
Bank / UPI transaction receipts, reference numbers and account statements.
URLs of fake websites, phishing links, or ads.
Phone numbers, UPI IDs, wallet handles, or account details used by the suspect.
Any ID proof, photograph, or KYC document you shared unknowingly.

3. File on the National Cyber Crime Reporting Portal

The official portal is cybercrime.gov.in. You can report either Financial Fraud (routed to the 1930 pipeline) or Other Cyber Crime (harassment, impersonation, hacking, sextortion, child sexual abuse material, etc.). You register with your mobile number, provide incident details, upload evidence and receive an acknowledgement number.

4. Common categories the portal accepts

Online banking, UPI, wallet or card fraud.
Phishing, vishing, OTP fraud, KYC-update fraud.
Social media hacking, impersonation or defamation.
Cyber stalking, online harassment, sextortion.
Identity theft, data breach, ransomware.
Crimes against women and children — a dedicated reporting flow is available.

5. After you file

The complaint is routed to the concerned State/UT cyber cell. You can track status on the portal with your acknowledgement number and login. For serious offences, the cyber cell may convert the complaint into a formal FIR under the Bharatiya Nyaya Sanhita (BNS) and the Information Technology Act, 2000.

6. How BLACKBULL AI (LIIFT) helps

The portal asks for a clear factual narrative — dates, times, amounts, transaction IDs and how the fraud unfolded. LIIFT lets you fill in these facts through guided questions and produces a structured, neutral complaint draft you can paste into the portal's description field or attach as a supporting document. LIIFT does not file the complaint for you and is not a substitute for the police, a lawyer, or the cyber cell.

7. Common mistakes to avoid

Deleting chats, call logs, or SMS from the fraudster before capturing screenshots.
Sharing OTP or KYC details with anyone "verifying" your report — the portal never asks for OTP.
Filing under the wrong category (Financial Fraud vs Other Cyber Crime).
Waiting for the bank to respond before calling 1930 — do both in parallel.

8. Get started

Draft a structured incident report with BLACKBULL AI (LIIFT) in a few minutes:

Browse 25 complaint categories →

This guide is general information and not legal advice. Portal URLs, categories and procedures may change — always confirm on cybercrime.gov.in and the official Ministry of Home Affairs channels before filing.